Get the most out of GS Software
Our Support Team is on hand to help with any issues you have whilst using GS Onestop, big or small. We can provide support in a number of ways to suit your needs, this could be remotely, where a member our of team will connect to directly to your computer to work through the issue, or over the telephone or email. We aim to resolve any issues you are having as quickly and efficiently as possibly to limit the impact on you and your business.
GS Onestop is a comprehensive garage management system and requires training via a remote connection to the user’s PC. Our Support Team will demonstrate working examples of various features of the system. Initial training consists of a 30 minute introduction to GS Onestops workflow – covering Creating Customers, Job Cards and Invoices and more. Any additional training can be tailored to the requirements of your business.
FREQUENTLY ASKED QUESTIONS
If the Internet goes down, can I still work?
Yes, however you will lose access to the web services but you will still be able to create job cards and raise invoices
Can I import my current data?
Yes, your current data can be imported in GS Onestop, Lite or Quote, as long as your data is not encrypted
Is the system backed up?
Yes, GS Onestop, Lite and Quote are backed up to your local PC, however we can tailor backups to your requirements
Are there any additional charges?
SMS messaging is an additional cost. However, all future upgrades, support and training are free of charge.
Will GS Onestop work on Apple iOS?
No, but if your Apple device is running a Windows installation then GS software can be set up to run on this device
Will GS Onestop run on my phone?
Using GS on your mobile device requires a subscription to GS Interface, call us to find out more information